Why are products on DealsDirect.com.au so cheap?

We’re often asked how we’re able to sell items at such low prices. Although we consider it a compliment that our prices are so low, they’re almost unbelievable — we certainly understand your curiosity! There are a number of methods we use when running our business to bring prices down as far as possible.

Many other online stores blindly order their stock from all sorts of international suppliers. We take a much smarter approach! Because we know you’ll only keep returning to DealsDirect.com.au if we’re supplying quality products, we have a DealsDirect.com.au office located in Shanghai. Our staff at this office are trained to locate the best quality products directly, cutting out the middleman. We negotiate products at the lowest prices with our international suppliers face to face, and really go in to bat for our customers.

Of course, we’re a big supporter of Australian suppliers as well. Our Australian-based stock scouts are busy scurrying around the country, meeting and greeting suppliers and checking their product ranges — especially their overstocked items. For many reasons, suppliers often find themselves with far more products than they need or can afford to store — that’s when we swoop in and purchase their stock at discount rock bottom prices. This is another way we can offer pretty darn unbeatable value :-)

We’re also one of the extremely few number of online retailers in Australia who warehouse most of our own products. You may be surprised to learn that certain other big online stores don’t actually store their own stock — they simply send requests to their suppliers to forward their stock on to customers. This can lead to all sorts of problems, and frankly, is really inefficient. Our enormous warehouse is buzzing with state-of-the-art stock management technology and staff busily picking and packing your orders, so they can make their merry way to your door! Because we can manage the end-to-end order fulfilment, we’re in complete control and can offer even further value to you…

You’ll also notice that we only sell items online, and don’t operate retail stores. Bricks and mortar shops are normally really expensive to run, which means we’re able to save on all sorts of expenses. It’s just an inefficient method of distribution — plus we reckon being able to shop in your pyjamas on your home PC, whenever it suits you, is much more preferable!

The bottom line is that although we’ve put many methods into place to bring our costs down… we’re a customer focused business. We grew to become Australia’s most popular online department store mostly through word of mouth — and we’re continuing to achieve that through customer service that delights, top quality products, and unbeatable value. 400,000 customers have already begun shopping with us in Australia — if you’re not one of them, we hope you’ll soon realise the bargains we can offer you. If you have any questions at all, feel free to chat live with a DealsDirect.com.au staff member online, or to send us an email.