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Testimonials from DealsDirect Customers

DealsDirect.com.au has delivered over 1.1 million parcels to over 500,000 happy customers across Australia and we’re continuing to grow by leaps and bounds! We’ve been in the online business since 1999 and have worked hard to source the best deals and bargains from both local and international suppliers. We pride ourselves on our superb customer service and support team, always willing to help and listen to you — our customers. If you have any questions, visit our Help Centre for quick FAQ answers, email support and even Live Chat support.

With various payment methods such as Credit Cards, BPay and PayPal, we offer convenience in shopping in the comfort of your own home. Together with next day dispatch on most products within 24 hours of payment received, full transit insurance and even online parcel tracking, it is no wonder our customers are sending us quick thank you emails so often!

Here is a small sample of the positive feedback (which we love!) that was sent to our customer support team.

 

“Am quite impressed with the speed and quality of DealsDirect's service.
Will definitely continue to shop online with you.”

— Rebecca (Pyrmont, NSW)

“Thank you very much for doing all the needful and helping me out today. It was great. This was my second experience chatting with a Customer Service Consultant from Deals Direct and on both the occasions I was satisfied. And this is the reason, like you all efficient people working there, which makes it a pleasure to deal with Deals Direct. Please forward my thanks and appreciation to your manager or team leader.
You and all others there have a great time there.
Thank you once again.”

— Abhijit (Harris Park, NSW)

“Hi Deals Direct
Just wanted to tell you how impressed I am with your service!! Your very clever!! I will continue to shop online with you with confidence!! I have placed two orders both delivered within 48 hours of payment. As a working mum I don't get time to go to the shops, but you've solved that!! Thanks Again”

— Christine (Somerville, VIC)

“I have just recently purchased the portable laptop table for my wife. This product was well priced and I recieved the product alot faster than I had envisaged. My wife and I both very happy with your product, service, postage and description of products. This not my first purchase and certainly will not be the last. Thankyou for making online shopping fast, efficient and easy.

Kind regards
David”

— David (Leeton, NSW)

“Thank you Deals Direct for replacing the faulty steamer, excellent customer service.

I have to say I've bought quite a few things from Deals Direct and have been extremely happy with every purchase, I have recommended you to several friends/colleagues and will continue to do so.”

— Nicola (Caloundra, QLD)

“Thank You So Much.
Very Impressed by the speed of your response and the Level of customer service.VERY Much Appreciated.
Cheers,
Nersen”

— nersen (Caringbah, NSW)

“Hi Deals Direct.
This email is just to let you know, that I received the two parcels today.
Thank you again very much for your fantastic service, I could not believe that the delivery was so fast. Thanks again.”

— Susanne (LYTTON, QLD)

“I would like to say thank-you so very much as I picked up my perfumes today. Your communion and dedication is very admirable and I respect your patience in dealing with situations like this. I will continue to be a customer and once again thank-you very much.”

— Pauline (Biggera Waters, QLD)

“All was sorted out quite promptly, much quicker than i would have actually anticipated. the online service and response was amazing. I am back online as of last night. Thank you so much indeed to your support crew.”

— Osborne (Highgate/Perth, WA)

“I love your company and tell everyone about you. You have great prices and excellent delivery. You are the only online shop I use. Thank you for your fab service”

— Crezette (Maryborough, QLD)

“I really like dealing with Deals Direct. The service is great and very
friendly (and user friendly, too)!
Thanks for your help.
Colleen”

— Colleen (Geraldton , WA)

“I just want to say that I have found every product I have purchased from you to be exactly as described and an excellent product at an exceptionally good price.

I have not been disappointed with the products or the customer service and will continue to shop at DealsDirect. In fact whenever I am looking for something, Deals Direct is the first place I look.

Thank you”

— Vivienne (Kangaroo Flat, VIC)

“Excellent, Thank you very much for your prompt reply..Will be purchasing again soon.
Deals direct is an great way to buy products.. It,s a great hassle free service with competitive prices & I can shop around without leaving the house”

— Ann (Penrith, NSW)

“I am very happy to be a customer of Deals Direct and hope to enjoy many more years with the company.”

— Denise (Ashgrove, QLD)

“just a note to say thanks for the excellent customer service.
I recently purchased a MDT-DVR369HPLS Midte 500GB Media Player. Although there were issues with the item not being fully functional, the service / assistance given was very prompt and helpful. I was contacted buy the distributor with technical assistance, which was very good, but did not resolve the issue. DD was them very quick to arrange return and replacement - amazingly quick. Naturally it's nicer to not have the issue, but i am reassured and encouraged buy the great response. Thankyou,”

— Steve (Umina Beach, NSW)