At DealsDirect.com.au we dedicate a lot of our time and resources to online safety and we also know that shoppers need to be informed. Whilst many people get great results from shopping online, there are a few who fall victim to internet fraud. For this reason we have compiled a list of hints and tips to consider when purchasing online:
It is generally a good idea to be familiar with the name or reputation of the company you are dealing with. Shopping from a reputable retailer will save you a headache or two when purchasing goods or services and by familiarising yourself with website delivery and return policies as well as security and privacy statements you can almost guarantee a smooth online purchase.
To ensure your safety online, be careful of websites that may not be genuine and set up to scam you. Please ensure that you are shopping safely online by sticking to the genuine DealsDirect brands, there may be imitators. The Deals Direct family of website's consist of the following:
DealsDirect - http://www.dealsdirect.com.au/
BedBuys - http://www.bedbuys.com.au/
Always check the URL bar to ensure that you are on the legitimate site.
Check for anticipated delivery dates, any shipping or handling costs, product warranties and other important information. Look for an email address to write to (or a phone number to call) if you have a question, a problem, or if you need help. Most reputable online retailers will offer some sort of email correspondence or customer care when purchasing via the internet.
By buying through registered companies using a credit card, you can avoid most problems as strong credit card policies are practiced and good systems of dispute resolution are widely used. Before entering your payment details, ensure there is a padlock or a key symbol , which are usually displayed in the bottom corner of your screen that confirm you are entering your details in a secure environment. On a secure site, your information is scrambled into code, (encrypted) before being sent over the Internet, and stored on a secure database. By also keeping your passwords secret and not sharing them with other people you are safeguarding yourself from a lot of fraudulent activity. Choose a password that uses a combination of letters, numbers, and symbols and avoid choosing obvious words or dates such as a nickname or your birth date, as these are easier to crack. If you believe someone has learned your password you should change it immediately to avoid any possible risks.
Make sure to print or save electronically any records related to your online transactions. This will help you keep track of shipping dates, shipping and handling fees, and other details of your transactions. (DealsDirect.com.au allows for an automatic email confirmation to be sent whenever you place an online order)
You may also be interested in our Peace of Mind page. Feel free to also contact our customer service team via Phone, Live Chat or Email if you have any questions about how safe it is to purchase from DealsDirect.com.au.