Welcome to DealsDirect.com.au - Australia's #1 discount & bargain online shopping department store!
Find out more about shopping online with us, why it's safe to buy from us, or feel free to ask us a question!

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Contact DealsDirect Customer Service

You can contact our Customer Support team by email, or by chatting live online (no microphone or headset required). If you're in a hurry, you can search our extensive Instant Answer database, or use the Self Service Warranty Centre to request a product return. It's Easy! Just select your preferred option below:

  • Find an Instant Answer

    Answers to over 100 of our most common questions can be found instantly in our Instant Answers database.

  • Chat With Us

    Select this option to chat live with DealsDirect representatives.

    Sales Enquiries Chat
    24 Hours a Day, 7 Days a Week!
    Customer Service Chat
    Mon-Thur: 8am - 5pm; Fri: 8am - 3pm (AEST)
  • Email Us

    Send your query to our friendly Customer Service team.

  • Self Service Warranty Centre

    Select this option if you need to return an item to us under warranty.