DealsDirect Help Centre: Your one-stop customer service portal

Welcome to the DealsDirect.com.au Help Centre!

Looking for an instant answer? Click on the “Find Instant Answer” tab and search through the frequently asked questions.

Looking for an instruction manual or troubleshooting tips for your product? Click on the “Manuals” tab.

If you can't find the answer, you can ask one of our friendly Customer Service Representatives via Live Chat (no microphone or headset required), or you can send us an email. Simply click on the “Email Us” tab or choose the “Live Chat” icon at the bottom right of this page.

We've also created a quicker and easier way to submit claims for the return of faulty or damaged items. If you need to return an item, simply click on the “Returns Centre” tab.