About DealsDirect Australia, Safe and Easy Online Shopping, Best Prices & Best Deals

 

 

Welcome to DealsDirect.com.au, Australia’s #1 online shopping department store! You’ll find bargains and discount prices on 5000 hot products in over 27 categories - everything from Toys and Baby cots to Electronics and homewares! There’s something for everyone at DealsDirect.com.au.

DealsDirect.com.au Fast Facts:

• We are Australian owned and operated.
• We offer next day dispatch on 95% of all orders.
• We have delivered over 1.5 million parcels to over 1,000,000 happy customers across Australia
• DealsDirect.com.au began in October 2004 with 5 years previous online retail experience as Auctionbrokers Australia on eBay.
• Our goal is to provide our customers, with great value deals that won’t break the budget and with a great range of items to satisfy any shoppers needs!
• As an online business we are open 24 hours 7 days a week, so you can grab a bargain all year round.. even in your PJs in the comfort of your own home!
• Our customers are like our family. We are real people and love to help and therefore we have an outstanding customer service team who are focused on making you- the customer happy. Being customer focused, we are constantly updating our customer facilities to offer every day satisfaction and great service to make your shopping experience truly simple.
• Since our humble beginnings, we have continually won numerous awards from the BRW Fast 100 and MyBusiness awards to numerous awards from NetGuide and ongoing #1 rankings from Hitwise.
• With over 5000 products currently live on our website we are continuously growing to bring you a bigger and better range. Since moving to a bigger work area our 22,000sqm warehouse is quickly being filled with the great bargains you see every day on the site.

 

How are we able to offer such low prices?

Our talented and hard working stock scouts have made great partnerships with a number of suppliers around the country, scooping up stock at liquidation prices. We’ve also made links with international suppliers, buying direct to cut out the middleman - better prices for everyone! The result is some of the best bargains you’ll find online in Australia on thousands of outstanding items. We believe that the online marketplace allows retailers to be far more competitive with their prices and empowers the customer with the ability to research and find the very best price on any item. We aim to be the one stop shop for those in search of the best prices, and for this reason our prices are low all year round. Unlike most retail stores who only offer bargains at sale times, we aim to bring you genuinely great deals 24/7, all year round. Don’t suffer the pain of real world retail prices ever again!

 

Operations

DealsDirect.com.au is backed by a team of 90 friendly faces and is stationed in Sydney with headquarters which include a state of the art distribution centre. BRW magazine awarded us one of the fastest growing business in Australia, and we’re continuing to grow quickly, mostly thanks to word of mouth from our existing customers that are happy with the bargains they’ve found.

We have accounts folk, a friendly customer service team, distribution centre and logistics folk, a content and marketing team, stock scouts, web designers, programmers, consultants... not to mention a gigantic fish tank!

Customer Service We have a proven record of top quality support. We’re real people, and love to help out wherever we can. Unlike our competitors, we offer a live chat service 7 days a week, so you can instantly chat online with DealsDirect.com.au staff with any questions you may have! Please be sure to contact us if we can assist with anything at all as we have 14 friendly customer service representatives ready to help you! You may also want to look at some testimonials from our customers. You might also like to explore our simple to use Customer Help Centre for up to date information that is published to help you, the customer.

 

Peace of Mind

Our online checkout is protected by secure industry standard SSL protection, for your absolute privacy. We process all credit card payments securely (you’ll notice the padlock icon in your browser when submitting your payment for an order), and also offer the convenience and security of PayPal. For those still not comfortable with paying online - not a problem. We also offer BPAY as a payment method, which allows you to pay directly for orders using your phone banking service.

We’re a registered business in Australia - our ABN is 64 096 509 134. We deliver fast! Our next day dispatch (once payment is received) is made possible by our courier partners, Australia Post eParcel and TNT. When your order is sent on its way we will email you a tracking number so you can trace your delivery online, as it merrily makes its way to your front door, quick smart! We also fully insure all deliveries, so in the unlikely event that a parcel is lost in transit we’ve got you covered. This means there is absolutely no risk with the delivery of your order. Not only is security a big priority for us, speedy delivery is also one of our main goals in keeping our customers happy. Offering next day dispatch on most of our items, we are constantly striving to send you your goods as quickly as humanly possible!

You may wish to read more about peace of mind when buying from DealsDirect.com.au. Our privacy statement explains in detail how we work to keep your personal details private.

 

Awards and Praise

We’ve continually won awards for Australia’s most popular online department store from Hitwise, who measure website visits in Australia. Add this to our NetGuide Magazine awards, BRW Magazine Fast 100 award and more. You can be certain we’re on the right track -- We’re very proud of the awards we continue to win! We may even have to get a new trophy room soon! To check out some of our awards, please visit our Awards page. In addition to our many awards, DealsDirect.com.au has been continually nominated as one of the hottest online bargain destinations by A Current Affair, for everything from technology and fragrances, to the best Christmas bargains online. You can view one of their reports on us at the ACA website. (Video file)

 

Any Questions?

You may want to take a look at some answers to our most frequently asked questions. If you still have any questions, please contact us - we look forward to helping with any enquiries you may have!

 

Some photos from our team building Day